FAQs
General Information
Get On Cart FAQs
Q1: What is GetOnCart?
GetOnCart is a multi‑niche Pakistani online store that delivers products from trusted dropshippers.
Q2: How long does delivery take?
Standard delivery takes 3–7 business days depending on your location.
Q3: Do you offer international shipping?
Currently, we only deliver within Pakistan.
Q4: How can I track my order?
You will receive a tracking number via SMS or email once your order is shipped.
Q5: What payment methods are available?
We only offer Cash on Delivery (COD).
Q6: Can I cancel my order?
Orders are confirmed by phone before placement, so cancellation is not available.
Q7: What if I receive a defective product?
Notify us within 48 hours of delivery, and we will arrange a replacement or refund.
Q8: Are all products returnable?
Items must be unused and in original packaging. Personal care, perishables, and customized products are non‑returnable.
Q9: Do you charge for shipping?
Shipping charges are calculated at checkout. Free shipping may be offered during promotions.
Q10: How do I contact customer support?